Privacy Policy

This Privacy Policy explains how PayLinker ("PayLinker", "we", "us", or "our") collects, uses, and shares personal data when you use our website at paylinker.com and our related services (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Data We Collect

We may collect and process the following categories of personal data:

• Account information: name, email address, company name, role, password.
• Payment and billing information: limited payment details handled by our payment providers, billing address, and tax numbers.
• Usage data: IP address, browser type, device information, pages visited, and actions taken within the Service.
• Support communications: messages, emails, and other communications you send to us.

2. How We Use Personal Data

We use personal data to:

• provide, operate, and maintain the Service;
• process payments and Payouts to merchants;
• communicate with you about your account and support requests;
• monitor and improve the performance, security, and usability of the Service;
• comply with legal, regulatory, and tax obligations; and
• prevent fraud, abuse, and security incidents.

3. Sharing of Personal Data

We may share personal data with service providers, professional advisers, competent authorities, and other parties with your consent or at your direction. We do not sell personal data.

4. International Transfers

We may transfer personal data to countries outside your country of residence. Where required by law, we implement appropriate safeguards to protect such transfers.

5. Data Retention

We retain personal data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements. When personal data is no longer needed, we delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, withdraw consent where processing is based on consent, and request data portability. You can exercise these rights by contacting us at [email protected].

7. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies to operate and improve the Service, remember your preferences, and analyse usage. For more information, please refer to our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Website and update the "Effective from" date. Your continued use of the Service constitutes acceptance of the updated Policy.

10. Contact

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at [email protected].